The Singapore Forum

Having major problems with adobe acrobat so i deleted the acrobat and went for a fresh install . Now im getting this error message at the last stage of the install and it wont go any further.


Error writing file to C:\Config.Msi\34af79.rbf make sure you have access to that directory


Any ideas ?

You can try a few things:

When you are installing, right-click on the installer file and select [Run as administrator]. Obviously you need to have admin rights to that computer.

Another thing to try, in Windows Explorer, right-click the C:\ directory and select [Properties]. In the Security tab, make sure that your user name is listed, and has Full control.

Good luck.

Tried running as an administrator still got the same error.

C:\ properties shows I have full control the only thing greyed out is special permissions



Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:


-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s)



----------- Payload: Acrobat Professional 10.0.0.0 {AC76BA86-1033-F400-7760-000000000005} -----------

ERROR: Error 1310.Error writing to file: C:\Config.Msi\516391.rbf. Verify that you have access to that directory.

ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\516391.rbf. Verify that you have access to that directory.

ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

Uninstall, reboot, reinstall

Try the adobe forums.

Thanks for you help

I used ccleaner to clean the registry and that seemed to solve the problem