Dumbed Down UK Service

Spike · Post by **Spike** » 13th Jul, '09, 17:21

Is it just me, or are other Brits irritated by the number of telephone service agents in the UK who seem to speak Estuary English? I've just had a conversation with a representative of Natwest Bank for God's sake, who's English was characterised by sentences such as, "Sowwy about that but there's nuffing I can do until I've got, like your activation code or like PIN numba." I reply, "Ok I'll call back when I have that info". She says, "Oh bwilliant that'd be luverly. You 'ave a nice day, awiiiight". My bank account is in the hands of half educated Essex girls! I bet she was sitting there in a micro skirt, white stilettos and a fake tan.

Fat Bob · Post by **Fat Bob** » 13th Jul, '09, 18:10

Spike wrote:I bet she was sitting there in a micro skirt, white stilettos and a fake tan.

Don't excite me!

Scrummy Mummy · Post by **Scrummy Mummy** » 13th Jul, '09, 18:23

She's probably in India but trained to sound "orfentic".

daffodil · Post by **daffodil** » 13th Jul, '09, 18:34

Manila most probably.

I heard a colleague having a massive run-in with a Telstra representative today, who eventually hung up on him. When he subsequently got through to one their Managers to complain, she queried whether he had really been hung up on as it "didn't show up" in the representatives notes on the call.

No shit, sherlock

Spike · Post by **Spike** » 13th Jul, '09, 20:19

Fat Bob wrote:
Spike wrote:I bet she was sitting there in a micro skirt, white stilettos and a fake tan.
Don't excite me!

I'll give you the Natwest service hotline number and you can take yer pick.

Lili Von Shtupp · Post by **Lili Von Shtupp** » 13th Jul, '09, 20:51

daffodil wrote:she queried whether he had really been hung up on as it "didn't show up" in the representatives notes on the call.

Unreal!

Dinosaur · Post by **Dinosaur** » 14th Jul, '09, 17:34

Spike wrote:Is it just me, or are other Brits irritated by the number of telephone service agents in the UK who seem to speak Estuary English?

Oy 'ave you got the 'ump, Spike?

I wish my bank person would talk to me in Estuary English - I might then understand them, being from darn sarf. All I get is some kind of Singlish - your deposit maturing-lah. It gets on my pip, mate. Carnt they talk propper Inglish in Singapore?

Lichtgestalt · Post by **Lichtgestalt** » 14th Jul, '09, 18:48

I had to call the Sky hotline once or twice and they must only hire true Scotsmen with the thickest accent possible. I mean I'm all for bringing business to disadvantaged areas but that surely is too much

daffodil · Post by **daffodil** » 14th Jul, '09, 21:22

Quite.

Back to the shipyards with them!

Fat Bob · Post by **Fat Bob** » 15th Jul, '09, 07:25

Better than that. Place a lot of dynamite along Hadrian's Wall and send them off to the Artic!

Might as well do the same along Offa's Dyke and threaten it along the last 4 miles that's not the Tay to keep the remaining Celts quiet!

cromasaig · Post by **cromasaig** » 15th Jul, '09, 08:32

Fat Bob wrote: Place a lot of dynamite along Hadrian's Wall and send them off to the Artic!

But who would govern you then, petal?

Fat Bob · Post by **Fat Bob** » 15th Jul, '09, 09:42

The Queen.

Hmmmm....interesting comment: why is speaking with a regional accent a sign of dumbing down?

daffodil · Post by **daffodil** » 15th Jul, '09, 10:05

Fair point.

Personally I don't mind as long they actually do the job properly or action my requests efficiently.

cromasaig · Post by **cromasaig** » 15th Jul, '09, 10:41

Fat Bob wrote:The Queen.

Ah, the Germans then, excellent. Lichty will be delighted.

Fat Bob · Post by **Fat Bob** » 15th Jul, '09, 11:14

Being an AngloSaxon, I'm quite happy to be ruled by germans, thank you very much!

Morrolan · Post by **Morrolan** » 15th Jul, '09, 13:01

Fat Bob wrote:Being an AngloSaxon, I'm quite happy to be ruled by germans, thank you very much!

good thing Churchill didn't share that sentiment...

Lichtgestalt · Post by **Lichtgestalt** » 15th Jul, '09, 14:17

Morrolan wrote:
Fat Bob wrote:Being an AngloSaxon, I'm quite happy to be ruled by germans, thank you very much!
good thing Churchill didn't share that sentiment...

if he did you would have Madame Merkel now instead of a half-blind Scot

but then we all know the saying that the one-eyed is king among the blind

Dinosaur · Post by **Dinosaur** » 15th Jul, '09, 14:27

cromasaig wrote:
Fat Bob wrote:The Queen.
Ah, the Germans then, excellent. Lichty will be delighted.

And when Prince Charles comes to the throne, it will be someone half Greek.

Fat Bob · Post by **Fat Bob** » 15th Jul, '09, 15:59

ah, the Dutch, swiss, germans, scandavians, northern polish, english, normans....all the same stock. Doesn't mean you want someone with a silly moustache in charge.

Or a Scot for that matter!

Dinosaur · Post by **Dinosaur** » 15th Jul, '09, 16:08

Fat Bob wrote:
Or a Scot for that matter!

very true FB

Rosbif71 · Post by **Rosbif71** » 22nd Sep, '09, 17:28

phuketkaren wrote:
cromasaig wrote:
Ah, the Germans then, excellent. Lichty will be delighted.
And when Prince Charles comes to the throne, it will be someone half Greek.

there is very little Greek about Prince Phil.
the Greek Royal family are Danes

Rosbif71 · Post by **Rosbif71** » 22nd Sep, '09, 17:31

Spike wrote:Is it just me, or are other Brits irritated by the number of telephone service agents in the UK who seem to speak Estuary English? I've just had a conversation with a representative of Natwest Bank for God's sake, who's English was characterised by sentences such as, "Sowwy about that but there's nuffing I can do until I've got, like your activation code or like PIN numba." I reply, "Ok I'll call back when I have that info". She says, "Oh bwilliant that'd be luverly. You 'ave a nice day, awiiiight". My bank account is in the hands of half educated Essex girls! I bet she was sitting there in a micro skirt, white stilettos and a fake tan.

I worked in a call centre in Leeds a few years ago whilst at law school. have of the agents spoke with a very broad yorkshire/pakistani accent. not the easiest to understand

Lichtgestalt · Post by **Lichtgestalt** » 22nd Sep, '09, 17:40

Rosbif71 wrote:I worked in a call centre in Leeds a few years ago whilst at law school. have of the agents spoke with a very broad yorkshire/pakistani accent. not the easiest to understand

They probably have to employ the locals....

Fat Bob · Post by **Fat Bob** » 22nd Sep, '09, 21:21

Morrolan wrote:
Fat Bob wrote:Being an AngloSaxon, I'm quite happy to be ruled by germans, thank you very much!
good thing Churchill didn't share that sentiment...

That one was Austrian, not German!

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